This knee walker with brakes and adjustable handle is a product designed to be a pain free alternative to crutches. It is ideal to aid users recovering from a foot injury. The knee scooter is also suitable for some amputees. It is far easier to operate than crutches, requires less effort and reduces risk of falling.
Although still a relatively new product the knee walker is becoming the go to product for health professionals such as physios and occupational therapists. It is now being recommended for people who are non weight bearing as in most cases it is easier and safer than using crutches.
This is our couriers standard doorstep delivery. The product will be in its box, for larger items you may need assistance getting it into you home and set up.
We aim to do this within 7-14 working days or on a day which is convenient for you.
You will receive text and email updates throughout the delivery process so please ensure that you have given us the correct contact details for the recipient.
We are unable to change a delivery address once we receive the order so please make sure your address is correct at checkout.
Once you’ve bought a product, we’ll give you 14 days to make sure you’re absolutely satisfied.
During this time, we will refund the price of the product in full. In this case, you will be responsible for the cost of returning the item to us as the below address. We can provide a discounted shipping label via UPS on request.
Fenetic Wellbeing
421 Lincoln Ave
San Jose, CA
95126
If you find your product to be faulty or defective please contact us to inform us of this. Once we have been notified, we will then work with you to resolve this issue and have the item returned to us for a full refund if needed.
We will examine the product and notify you of your refund as soon as possible. Products returned by you because of a defect will be refunded in full.
We will issue refunds using the same method originally used by you to pay for the product.
If you have any questions, don’t hesitate to call us on 408-601-0185, or send an email to sales@fenetic.us
