5 Year Upholstery Care and Accident Cover

Having invested in your new furniture, it is only natural that you will want to keep it looking like new for as long as possible. This is why we offer all customers our 5 Year Care Plan. Whether you buy a fabulous sofa or a luxurious lift and tilt chair, you can rest assured that by purchasing this Care Plan you are covered when an accident does spoil the appearance of your furniture. Stain removal and repairs will be taken care of at no extra cost to you.

What is covered?
Stains such as from cosmetics, ink, paints, bodily fluids, dye transfer, food and drink.
Accidental damage such as rips, burns, scuffs and up to 3 damages by pet.
Structural defects such as frame warpage, broken castors, breakage of metal components and failure of electrical components.

What is not covered?
Deliberate damage or damage from misuse, natural characteristics of leather, fading of fabric, removal of odours and gradual or multiple stains.

*The above is not a comprehensive list of cover. Please request a copy of the terms and conditions for full details.

Furniture will be covered by Staingard group who provides cover for a comprehensive range of household accidents that result in damage or staining to your furniture. Following the delivery of your furniture you will receive a document detailing full terms and conditions and also instructions for how to make a claim.